Hotel Puerto Carmen - Puerto del Carmen (Lanzarote)28.9258382562883, -13.6660051345825
ex. Aparthotel PuertoCarmen
According to guest reviews, the hotel has been rated as Hotels Recommended by Guests in Spain
Pto Carmen offers a perfect accommodation in Puerto del Carmen.
The property is situated 26 km away from Jardín de Cactus Gardens.
Welcoming guests with a night club, a sun deck and an indoor swimming pool, the hotel is placed next to golf courses, restaurants and casinos.
Lanzarote airport is situated within a 15-minute drive from Puerto Carmen Hotel.
Puerto Carmen Hotel includes 148 guestrooms with a mini bar, climate control, wireless internet, a laptop safe and a living area. Bathrooms come with a shower and free toiletries.
Eat & Drink
Bollywood Indian Restaurant and Mulligans Irish Bar serve a selection of meals within 50 meters from the venue.
There are bicycle and car rental services on site.
Guests with children are offered babysitting, cots and a playroom available at the property. Such sports activities as mountain biking, scuba diving and canoeing are provided on-site.
Wireless internet is available in the entire hotel at EUR 7 per day.
Public parking is possible at a location nearby for free.
Year renovated: 2007. Number of rooms: 148.
EUR 7 per day
Off-site car park
Poolside snack bar
Paid airport shuttle
Outdoor swimming pool
Indoor swimming pool
Sports & Fitness
- Scuba diving
- Pedal boating
- Tennis court
- Golf course
- Billiard tables
- Table tennis
- Paid airport shuttle
- Room service
- Car rental
- Bicycle rental
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Shops/Commercial services
- Full board
- Continental breakfast
- Restaurant buffet
- Poolside snack bar
- Snack bar
- Gluten-free meals
- Free breakfast
- Buffet breakfast
- Business centre
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Air conditioning
- Individual heating
- In-room safe
- Connecting rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
- Washing machine
- Free toiletries
- Electric kettle
- Cable/ Satellite television
- Paid films
- Direct dial telephone
- CD player
- AM/FM alarm clock
Rooms and availability
1 Double bed1 Double bed, 1 Single bed, 2 Single beds
In the Room
1 Double bed1 Double bed, Sleeping arrangements for 4 persons, 2 Double beds
In the Room
1 Double bed1 Double bed, Sleeping arrangements for 3 persons
1 Double bed
- City landmarks
Rating by category:
liked the value for money
it said the pool was heated but wasnt.thought windows in second bedroom and bathroom were poorly fitted and filthy.beds arent comfortable if you sat on one side of the bed the other side would lift off the ground.sheets were torn but were clean.television expensive when you have children with you.overall though you wouldnt stay at home for 300e anywhere for a week!
Excellent location old town/new town 2 minutes away beach 7 minute walk chemist and hipperdino supermarket just across the road
No aircon in rooms pool quite small for number of rooms in complex
The hotel staff were excellent, frriendly and speak several languages. The pool is clean and the surround is kept tidy. The bar area and lounge is spacious and airy. The restaraunt is clean but the food choice is limited and aimed more for the German tourist.
We enjoyed our stay there. hotel clean and staff really friendly and helpful.Would definetely return.
I liked everthing and would have no complaints.
The staff in the hotel was really excellent, very helpful and ready to give information at any time about the island, places to visit car rental, etc. The pool was great, very relaxing and the apartments were very well equipped. Would definitely recommend to anyone, though especially if you have kids or just want to relax. We went on a short break to visit the island so was a good base to move from.
The only downside for us as a young couple perhaps was that it wasn't that close to the bars and the beach, i.e. not walking distance in heels! There was also the TV, which is sometimes nice to hear if only in the background, so being by payment wasn't so great, but we weren't there often enough, so not upsetting for us.
This was my 4th stay here and will be back again.
Bar closed fridays and no entertainment at night like there used to be also they didn't run kids club this yesr.
The staff were very friendly and helpful. Rooms were cleaned every second day and the linen and towels replaced etc. It is about 7-8 minutes to the beech and main strip.
I liked the location it is near both the old town and new town. The shopping centre is around the corner from hotel about a 5 min walk . there is also a lovely spar shop about 300 m from hotel which has a really good meat counter . across from hotel is a pharmacy. The staff of the hotel are brilliant and I have stayed here july 2011 with family thats why I decided to go back with my friends just back from holidays both times were great. The aprtments are spacious and are really clean the whole premises is maintained well both apartments and pool area. I would recommend it for all ages groups and those with children as it is a lovely place for kids they have a small park area for them , there is a tennis court as well.
The price - The pool -
Apartment 122 - Our bathroom flooded most days - the main door lock was not working properly, rendering the property insecure, the television pay per view is a rip off, the wifi was unreliable but I guess most of all was the door to the electric meter cupboard was hanging off exposing live switches and no insulation on the buzz bar, this is an easy fix but is very dangerous and could have dire consequences. I made the point s to the receptionist on departure, her attitude was uncaring and certainly no apology
It gives very good value for money Staff are very helpful
not enough sun umbrellas, 12 in total which were usually taken by 7am every morning
I really enjoyed my stay with the Aparthotel, the only observations I would like to make are that the cleaners could have made a better effort when cleaning the room. There were leaves etc that had blown onto the floor of our apartment, when the cleaner came in she did not brush the floor before mopping, she just mopped all the leaves and dust etc that had accumulated out the door and into the dustpan, also our bedroom floor had sand on it from a trip we had paid to the beach, it remained on our bedroom floor as it was not swept!!! Also the gentlemen staff were more than helpful and courteous to us especially the guy that was at reception when we arrived on June 19th. The ladies were not so nice and we did ask them anything we got the feeling that they would prefer if we did not bother them....
The rooms are dirty and smelly. They claimed money for some Spanish TV (1,5 euro/hour or 3euro/for one day). Personally I have never seen before such practical. I am sure the rooms are smaller that they declared. Sandstone and tile are broken in many parts. I strongly advice to avoid make booking for these apartments.
Good location to Old Town and restaurants. But a good climb uphill from the main promanade. Not suitable for cardiac patients. Overall the apartments need to be upgraded,especially bathrooms. The TV service also needs upgrading. Very good swimming pool area
Beautiful garden and surroundings and view Easy to get around the city and getting buses would like to come back one day
The fridge was very noisy The bathroom very cold We needed more blankets, which we got Twice we experienced that the room was unlocked (after the cleaning) , when we returned to the room. The lock was in fact very difficult to lock.