Hotel Puerto Carmen - Puerto del Carmen (Lanzarote)

ex. Aparthotel PuertoCarmen

Avenida Juan Carlos I, 35, Puerto del Carmen (Lanzarote), Spain, 35510show map
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Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

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Pto Carmen offers a perfect accommodation in Puerto del Carmen.

The property is situated 26 km away from Jardí­n de Cactus Gardens.

Welcoming guests with a night club, a sun deck and an indoor swimming pool, the hotel is placed next to golf courses, restaurants and casinos.

Lanzarote airport is situated within a 15-minute drive from Puerto Carmen Hotel.


Puerto Carmen Hotel includes 148 guestrooms with a mini bar, climate control, wireless internet, a laptop safe and a living area. Bathrooms come with a shower and free toiletries.

Eat & Drink

Bollywood Indian Restaurant and Mulligans Irish Bar serve a selection of meals within 50 meters from the venue.


There are bicycle and car rental services on site.


Guests with children are offered babysitting, cots and a playroom available at the property. Such sports activities as mountain biking, scuba diving and canoeing are provided on-site.


Wireless internet is available in the entire hotel at EUR 7 per day.

Guest Parking

Public parking is possible at a location nearby for free.

Year renovated:   2007.  Number of rooms:   148.

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Paid Wi-Fi

EUR 7 per day


Off-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet



Snack bar


Paid airport shuttle

Fitness/ Gym


Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Pedal boating
  • Hiking
  • Cycling
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Archery
  • Aerobics
  • Fishing


  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services


  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Pub
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Free breakfast
  • Buffet breakfast


  • Business centre
  • Fax/Photocopying


  • Cots
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Jacuzzi
  • Massage
  • Library

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds


  • Bathroom
  • Bathtub
  • Shower
  • Washing machine
  • Bathrobe
  • Free toiletries


  • Kitchen
  • Refrigerator
  • Electric kettle
  • Microwave
  • Dishwasher


  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Rooms and availability

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  • Nearby
  • Restaurants
  • City landmarks
Aqua Tickets Lanzarote S LAqua Tickets Lanzarote S L400 ft
Tropical DelfinTropical Delfin2300 ft
Parroquia Evangelica de la Lengua Alemana En las PalmasParroquia Evangelica de la Lengua Alemana En las Palmas1700 ft
Asociacion Misionera Para El Marino Noruego En EspañaAsociacion Misionera Para El Marino Noruego En España2000 ft
Colina del Sol S.A.Colina del Sol S.A.1700 ft
Centro SocioculturalCentro Sociocultural2300 ft
Biosfera Plaza Shopping CentreBiosfera Plaza Shopping Centre1400 ftAvenida de Juan Carlos I, 15
CESARS BOWLING Puerto del CarmenCESARS BOWLING Puerto del Carmen2500 ftAvenida de las Playas 18, Puerto Del Carmen
WaveriderlanzaroteWaveriderlanzarote2500 ftPuerto Del Carmen, Lanzarote
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Bollywood Indian RestaurantBollywood Indian Restaurant100 ftAvenida de Las Playas 67 Puerto Del Carmen
mulligan's irish barmulligan's irish bar100 ftPuerto Del Carmen
Trattoria San MarcoTrattoria San Marco400 ftAvenida Juan Carlos I, 22
Paradise BeachParadise Beach800 ftcentro comercial matagorda
Mario's PizzeriaMario's Pizzeria1400 ftCC Montana Tropical
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Excumar Lanzarote SlExcumar Lanzarote Sl2.1 mi
Lanzarote Golf ResortLanzarote Golf Resort4600 ft
Parroquia Nuestra Señora de CandelariaParroquia Nuestra Señora de Candelaria2.1 mi
Franciscanas Misioneras de MariaFranciscanas Misioneras de Maria3.0 mi
Rancho Texas ParkRancho Texas Park1.2 mi
Casa Jose SaramagoCasa Jose Saramago1.8 miCalle Topes 2
Peggy\'s SnugPeggy\'s Snug2.8 miMatagorda
Bodegas RubiconBodegas Rubicon4.1 miCrta. Teguise-Yaiza, 2. La Geria
Bodega La GeriaBodega La Geria4.2 miCtra de la Geria Km. 19
Raven\'s VolcanoRaven\'s Volcano4.8 mi
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Getting around
Lanzarote (ACE)4.0 mi
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Very goodBased on  138  reviews

Rating by category:

  • 7.0
    Very good

    liked the value for money

    it said the pool was heated but wasnt.thought windows in second bedroom and bathroom were poorly fitted and filthy.beds arent comfortable if you sat on one side of the bed the other side would lift off the ground.sheets were torn but were clean.television expensive when you have children with you.overall though you wouldnt stay at home for 300e anywhere for a week!

  • 8.8

    Excellent location old town/new town 2 minutes away beach 7 minute walk chemist and hipperdino supermarket just across the road

    No aircon in rooms pool quite small for number of rooms in complex

  • 7.8

    The hotel staff were excellent, frriendly and speak several languages. The pool is clean and the surround is kept tidy. The bar area and lounge is spacious and airy. The restaraunt is clean but the food choice is limited and aimed more for the German tourist.

  • 9.6

    We enjoyed our stay there. hotel clean and staff really friendly and helpful.Would definetely return.

    I liked everthing and would have no complaints.

  • 9.2

    The staff in the hotel was really excellent, very helpful and ready to give information at any time about the island, places to visit car rental, etc. The pool was great, very relaxing and the apartments were very well equipped. Would definitely recommend to anyone, though especially if you have kids or just want to relax. We went on a short break to visit the island so was a good base to move from.

    The only downside for us as a young couple perhaps was that it wasn't that close to the bars and the beach, i.e. not walking distance in heels! There was also the TV, which is sometimes nice to hear if only in the background, so being by payment wasn't so great, but we weren't there often enough, so not upsetting for us.

  • 8.8

    This was my 4th stay here and will be back again.

    Bar closed fridays and no entertainment at night like there used to be also they didn't run kids club this yesr.

  • 7.8

    The staff were very friendly and helpful. Rooms were cleaned every second day and the linen and towels replaced etc. It is about 7-8 minutes to the beech and main strip.

  • 10.0

    I liked the location it is near both the old town and new town. The shopping centre is around the corner from hotel about a 5 min walk . there is also a lovely spar shop about 300 m from hotel which has a really good meat counter . across from hotel is a pharmacy. The staff of the hotel are brilliant and I have stayed here july 2011 with family thats why I decided to go back with my friends just back from holidays both times were great. The aprtments are spacious and are really clean the whole premises is maintained well both apartments and pool area. I would recommend it for all ages groups and those with children as it is a lovely place for kids they have a small park area for them , there is a tennis court as well.

  • 5.8
    Guest rating

    The price - The pool -

    Apartment 122 - Our bathroom flooded most days - the main door lock was not working properly, rendering the property insecure, the television pay per view is a rip off, the wifi was unreliable but I guess most of all was the door to the electric meter cupboard was hanging off exposing live switches and no insulation on the buzz bar, this is an easy fix but is very dangerous and could have dire consequences. I made the point s to the receptionist on departure, her attitude was uncaring and certainly no apology

  • 10.0

    It gives very good value for money Staff are very helpful

  • 7.0
    Very good

    not enough sun umbrellas, 12 in total which were usually taken by 7am every morning

  • 8.4

    I really enjoyed my stay with the Aparthotel, the only observations I would like to make are that the cleaners could have made a better effort when cleaning the room. There were leaves etc that had blown onto the floor of our apartment, when the cleaner came in she did not brush the floor before mopping, she just mopped all the leaves and dust etc that had accumulated out the door and into the dustpan, also our bedroom floor had sand on it from a trip we had paid to the beach, it remained on our bedroom floor as it was not swept!!! Also the gentlemen staff were more than helpful and courteous to us especially the guy that was at reception when we arrived on June 19th. The ladies were not so nice and we did ask them anything we got the feeling that they would prefer if we did not bother them....

  • 4.2
    Guest rating

    The rooms are dirty and smelly. They claimed money for some Spanish TV (1,5 euro/hour or 3euro/for one day). Personally I have never seen before such practical. I am sure the rooms are smaller that they declared. Sandstone and tile are broken in many parts. I strongly advice to avoid make booking for these apartments.

  • 7.0
    Very good

    Good location to Old Town and restaurants. But a good climb uphill from the main promanade. Not suitable for cardiac patients. Overall the apartments need to be upgraded,especially bathrooms. The TV service also needs upgrading. Very good swimming pool area

  • 7.0
    Very good

    Beautiful garden and surroundings and view Easy to get around the city and getting buses would like to come back one day

    The fridge was very noisy The bathroom very cold We needed more blankets, which we got Twice we experienced that the room was unlocked (after the cleaning) , when we returned to the room. The lock was in fact very difficult to lock.

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Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
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Getting around
Lanzarote (ACE)4.0 mi
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