Hotel Puerto Carmen - Puerto del Carmen (Lanzarote)

ex. Aparthotel PuertoCarmen

Avenida Juan Carlos I, 35, Puerto del Carmen (Lanzarote), Spain, 35510show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  112 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

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Overview

Pto Carmen offers a perfect accommodation in Puerto del Carmen.

The property is situated 26 km away from Jardí­n de Cactus Gardens.

Welcoming guests with a night club, a sun deck and an indoor swimming pool, the hotel is placed next to golf courses, restaurants and casinos.

Lanzarote airport is situated within a 15-minute drive from Puerto Carmen Hotel.

Rooms

Puerto Carmen Hotel includes 148 guestrooms with a mini bar, climate control, wireless internet, a laptop safe and a living area. Bathrooms come with a shower and free toiletries.

Eat & Drink

Bollywood Indian Restaurant and Mulligans Irish Bar serve a selection of meals within 50 meters from the venue.

Services

There are bicycle and car rental services on site.

Relax

Guests with children are offered babysitting, cots and a playroom available at the property. Such sports activities as mountain biking, scuba diving and canoeing are provided on-site.

Internet

Wireless internet is available in the entire hotel at EUR 7 per day.

Guest Parking

Public parking is possible at a location nearby for free.

Year renovated:   2007.  Number of rooms:   148.

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Facilities
Paid Wi-Fi

EUR 7 per day

Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Poolside snack bar

Restaurant buffet

Pub

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Aerobics

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Surfing
  • Scuba diving
  • Snorkeling
  • Canoeing
  • Sailing
  • Pedal boating
  • Hiking
  • Mountain biking
  • Cycling
  • Tennis court
  • Badminton
  • Basketball
  • Golf course
  • Billiard tables
  • Table tennis
  • Squash
  • Archery
  • Aerobics
  • Fishing

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Pub
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Free breakfast
  • Buffet breakfast

Business

  • Business centre

Children

  • Cots
  • Children's pool
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Casino
  • Umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Solarium
  • Jacuzzi
  • Massage
  • Library

Room features

  • Air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Electric kettle
  • Microwave
  • Dishwasher

Media

  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Aqua Tickets Lanzarote S LAqua Tickets Lanzarote S L400 ft
Tropical DelfinTropical Delfin2300 ft
Asociacion Misionera Para El Marino Noruego En EspañaAsociacion Misionera Para El Marino Noruego En España1700 ft
Parroquia Evangelica de la Lengua Alemana En las PalmasParroquia Evangelica de la Lengua Alemana En las Palmas1700 ft
Colina del Sol S.A.Colina del Sol S.A.2000 ft
Centro SocioculturalCentro Sociocultural2300 ft
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Bollywood Indian RestaurantBollywood Indian Restaurant100 ftAvenida de Las Playas 67 Puerto Del Carmen
mulligan's irish barmulligan's irish bar100 ftPuerto Del Carmen
Trattoria San MarcoTrattoria San Marco200 ftAvenida Juan Carlos I, 22
Paradise BeachParadise Beach800 ftcentro comercial matagorda
Mario's PizzeriaMario's Pizzeria1500 ftCC Montana Tropical
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Excumar Lanzarote SlExcumar Lanzarote Sl2.1 mi
Lanzarote Golf ResortLanzarote Golf Resort4600 ft
Parroquia Nuestra Señora de CandelariaParroquia Nuestra Señora de Candelaria2.1 mi
Franciscanas Misioneras de MariaFranciscanas Misioneras de Maria3.0 mi
Rancho Texas ParkRancho Texas Park1.1 mi
Monumento al CampesinoMonumento al Campesino6.0 miCarretera Arrecife-tinajo, S/N, San Bartolome
Fundacion Cesar ManriqueFundacion Cesar Manrique8.9 miTaro de Tahiche 5km norte de Arricife
Lagomar Museum Lagomar Museum 10.6 miC/Los Loros, 2
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Getting around
Airports
Lanzarote (ACE)3.9 mi
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Reviews
7.2
Very goodBased on  112  reviews

Rating by category:

7.0
Location
8.0
Rooms
9.0
Service
1.0
Dining
  • 8.2
    Fabulous

    We were happy enough with this apartment, it was clean and tidy and was cleaned regularly.

    All the apartments faced the pool which suited everyone with kids area, adult area and jacuzzi and had music playing in the background, the maid service was good with clean towels regularly.

    The apartment could probably do with a little spruce up and one of the sunbeds replaced and cleaned but overall it's fit for purpose.

  • 5.8
    Guest rating

    Staff are very nice and apartments are very clean

    This complex is more suited to club 18-30's type holiday, all apartments face into the pool area so it is extremely noisy all day and night with load music and shouting, would definetly not recommend if you are looking for a relaxing holiday or if you enjoy sleep

  • 4.6
    Guest rating

    When we checked in we were allocated a dreadful appartment in the back of beyond and immediately we requested to be relocated which we were 3 days later which is understandable. Staff very friendly especially Angelina who is just a lovely girl to everybody. We were given a fine appartnent quite close to the main pool area which was fine. It is not luxurious but very basic. Loads of hot water for showering, .

    These appartments are in absolute need of refurbishment now. Self catering facilities are very poor and clearly not designed for same. Kitchen very poor with only 2 cooking rings supplied and no oven. An oven is an absolute essential. No hairdryer supplied.Could supply washing up liquid, proper cereal bowls, salt, decent cooking utensils, cooking oil and decent dishcloths. I left about €40.00 worth of of bits and pieces there when I was leaving. We had 2 teenage boys age 14 with us and they were bored senseless. Recommendations: Music playing by poolside, water aerobics, pool games to get the teenagers activated

  • 8.8
    Superb

    R eceptionist very friendly and honest.apartment very clean but outdated. Pool very clean lovely plact for family of all ages.needs day entertainment sky tv.would go again

  • 5.8
    Guest rating

    It was a cheap hotel for a weeks stay with my husband and 3 kids the apartment was spacious but beds very uncomfortable there was not enough plates we had no bowls very little cultery there was no kids club and very little evening entertainment it was a 10 to 15 min walk to the main strip so at night we had to get a taxi home with the children

  • 8.2
    Fabulous

    The cleanliness of the room, cleaned 6 out of 7 days a week, then on the cleaners day off you could get fresh towels from reception, bottom floor room given to families of young children without the need to ask. Perfect view of the pool from the room, could allow the children to go to the pool on their own.

    No kids club, didn't think myself to be honest to check. Also no entertainment in the hotel. Only 2 of the 8 nights had something on: Drag Show and Karakoe. If they had good entertainment each evening, it would be so handy for people with young kids. No air con in the room, melted once the door and windows were closed. They advertised heated pool on their website. When I arrived they advised it was broke. There is no way there is a heated pool, as the baby pool and jacuzzi are flowing from the main big pool, so it isn't possible to be heated. False advertising!

  • 8.2
    Fabulous

    we have stayed here as a family several times, i cannot speak highly of this place, the staff are so nice and helpful, the apartments are very spacious. food is fab, great varitey. the best thing has to be the pool, its huge and has a smaller jaccuzzi pool. entertainment for the kids in high season is ok. 5 mins walk down a fairly steep hill, and you are in the old town, loads of shops, great restaurants, and excellent bars, would highly reccomend this place for families, we r going back again in july this year and cant wait.

  • 7.4
    Very good

    Lovely friendly place to stay with children.

    Rooms could have been cleaner

  • 9.2
    Superb

    the hospitality and location of apartments brill.

  • 7.8
    Fabulous

    During our time there it was quite and relaxed and the helpful staff were a bonus.

    Basic kitchen utilities need upgrade.For example we had no brush to brush the floor and had to buy a bottle opener. As we generally cook for ourselves the ware could be improved.

  • 7.8
    Fabulous

    Aparthotel Puertocarmen is between the Old town and the New town. We like the nearness to both areas but yet it is far enough away from the noise and buzz of night life. There are plenty of supermarkets beside it along with restaurants and a car rental beside the hotel so you really have all you need right outside your door. The apartments are spacious and are cleaned regularly. The layout of the whole complex is very nicely done, a nice place to sit out and enjoy the peace and beauty of the whole area.This was our second time here and I wouldn't consider staying anywhere else when we return again. A nice gesture from the Hotel was a bottle of wine left for us when we returned this time. Little things like this can make a big difference, you feel as though your custom is appreciated. We will be back.

    They could provide a iron and other such equipment without charging for it.Nice to see they had mugs supplied this time, as usually you end up having to buy mugs each time, guess us Irish like our large mugs if tea.

  • 6.6
    Good

    It was relaxed, the breakfast was very good and the location was good for getting around. The weather, of course, helped a lot!

    The balconies at the hotel do not have much privacy.

  • 6.6
    Good

    Its not exactly the most prestige hotel and there are things needs doing but for what one pays one cannot expect a Hilton. The Staff are lovely and always smiling and helpful. The sun shines and the beer is cold and Lanzarote is beautiful.

    All said above.. Just one other thing...if you have mobility problem be aware of a 15 minute walk to centre.

  • 9.2
    Superb

    The staff where excellent

    The windows and patio doors need up grading other wise fab

  • 9.6
    Exceptional

    Liked everything about this hotel we booking again next year

    We went half board food wasnt up 2 much it was same thing every day just mixed differently

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Highlights
7
Very goodBased on  112 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out10:00-11:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
Lanzarote (ACE)3.9 mi
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Check rooms and rates
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Rooms and Guests
2Guests1room
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